Spring 2018 Startup Letter

Dear Customer:

As you can see from Bob’s letter, 2018 is going to be a year of exciting changes. The first is that Kathleen and Bob will be retiring. The second is that we have started our own corporation, Finocchiaro Lawn & Landscape, Inc. and will be assuming the responsibility for and management of your lawn care. As Eric and I step into our leadership roles, we are committed to ensuring that our customers will continue to receive the high level of care and attention to which you are accustomed.

Through on-going education and training, we are able to offer new solutions to our customary services. We can re-evaluate your lawn, taking into account your entire landscape, rather than merely the turf. We can now provide plant health care for groundcovers, shrubs and small ornamental trees, as well as meadow care programs. We are not only prepared to provide this information for you, but also any new customers you may recommend.

Unless we hear from you otherwise before March 1st, your lawn is on our schedule for lawn care service this 2018 season. If you need to hire a new grass cutter, landscaper or sprinkler system company, please feel free to contact us. We work with a variety of quality companies that we would be happy to recommend. If you no longer want us to continue our lawn care service at your property, please let us know on or before March 1st for scheduling reasons. We would ask that if you have any changes in your information, whether changes in your property or your personal information, please let us know so that we may update your account. In addition, if you have any questions or concerns about your lawn, please contact us as soon as possible on 302-792-2201 or at Finolawn@gmail.com.

As we enter into the 2018 Season, please remember that weather permitting your Spring service will be performed for half of our customers in late February and March and the other half in April. If you have any questions concerning the timing of your lawn service, please call. Listed below are some suggestions to follow before your receive your Spring lawn service this year.

1. Check over your lawn mower completely. Make sure that all wheels on the mower are set at the same height. Be sure to get the mower blade sharpened. If your mower needs to be serviced, do so in January and February before the Spring rush. If you need to purchase a new lawn mower, act now and take advantage of the pre-season sales. If you want any advice on a mower, please feel free to give us a call. We have a special bulletin available on our website entitled, “Servicing Your Lawn Mower or Purchasing a New Mower.”
2. Check over your outside faucets and hoses. Do they leak and need to be replaced? Do you need to replace your old or broken lawn sprinklers? Please go to our website under “Manual Watering Procedures” and check out our recommended sprinklers that will water large and small areas more efficiently, and water timers that will conserve water by not allowing overwatering.
3. or our customers who have an underground sprinkler system, we ask that you have your sprinkler company come out to do a Spring startup for which they would check over your entire system. If you have not converted your old controller to the new Smart controller, we would recommend that you have this done at the time of the Spring startup. If you do not have a Smart controller, have your sprinkler system technician show you how to program your water budget or seasonal controls to reflect the changing weather conditions throughout the entire growing season. To help with this task, we have a more extensive “How To Prepare Your Sprinkler System” bulletin available online from our website. We would recommend that you have your system ready to water by the middle of May if not sooner.
4. Give your lawn a good raking, where needed, using a leaf rake making sure to remove any embedded leaves, twigs, etc. Be careful in wet areas so that you do not pull up good turf. If you need any assistance in this task, please call our office soon so that we can make arrangements to have your yard cleaned.
5. Cut your lawn at 3 inches picking up the grasses and other debris with a grass catcher for the first few lawn mowings after which you may begin to mulch your clippings. The proper height at this time of the year is 4 inches for regular lawns and 4-1/2 inches for larger lawns. Please perform this necessary Spring cleanup as soon as the weather permits. As we both know, the weather in the Spring is usually very unpredictable and we do not want to delay your Spring service.

We would like to thank you for your continued cooperation and patronage as well as for recommending our company to your friends and neighbors, especially since we do not advertise. We do have some openings for new customers this year. We would like to assure that our first priority is and has always been to you, our present customers. Therefore, we never take on more jobs than those the company can properly handle.

If you have changed your email address or if you have not yet provided an email address for our records, we would like to ask that you contact us as soon as possible with that information so we may update your account. It is a great way for us to send out weather alerts or notifications.

Sincerely,
Finocchiaro Lawn & Landscape, Inc.
Gabriel L. Clouser, President
Eric. M. Plummer, Vice President